All our items are handmade to order and we pride ourselves in delivering you a first rate service and product. Whether you order 1 item or many, they all get treated the same and when we are 100% satisfied then we will post. But please remember that your order could take upto 3 weeks if we have a lot of orders before yours, we will tell you if we're really busy. 

We use either Royal Mail Recorded Delivery or Royail Mail Special Delivery (dependant on cost of item sending) for all of our UK parcels upto 2Kg and Parcelforce Express for items from 2Kg - 5Kg, which has been set to their rate of postage. Recorded Delivery will require a signature on delivery. This is mainly for our peace of mind knowing that your parcel has been delivered.

All our overseas orders are priced either with Royal Mail International for Lightweight goods under 2kg or with ParcelForce Worldwide, UPS or DPD Tracked through Parcel2Go, for our Heavier goods which are over 2kg

Your items are quality checked throughout their production and you should not have any problems with them. However, if you do please contact us on receipt of your parcel via our contact and we will try and sort out any issues with you. 

None of us like paying P&P, but unfortunatley we have to, we don't offer Free P&P as the PostOffice doesn't actually deliver parcels for free and we're not into raising our store goods prices to include postage so we can claim to have free p&p, we appreciate due to the weight of some of our items the postage can become expensive for international orders, but let us assure you that we do not profit from postal charges unlike some other online shops and We don’t want the cost of postage to put you off your purchase, so if your shipping cost is too high, then please contact us and we’ll try and find a cheaper shipping courier method other than Parcelforce for you. We will not however send anything through the post unless it has been fully insured, tracked and has proof of delivery.

Please Note: As from 01.07.2020, USPS have increased their charges to UK Royal Mail which now puts them in their own postal zone, postage to USA has now increased upto 50% on small goods upto 2kg and we have updated our site products to reflect this. This is totally out of our control

We thank you for choosing us to spend your hard earned money with and know you'll love whatever you decide to buy.